Current jobs related to Customer Service Representative Position - Eugene, Oregon - PENFED Credit Union
-
Customer Service Representative
5 days ago
Eugene, Oregon, United States Domino's Pizza LLC Full time**About Domino's Pizza LLC**\helpers {p>We are a leading global pizza brand with a commitment to quality and customer satisfaction.}\\\pard Customer Service Representative: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our frontline staff, you will be responsible...
-
Customer Service Representative
5 days ago
Eugene, Oregon, United States Aston Carter Full timeWe are seeking a highly skilled Customer Service Representative to provide exceptional customer support and product information for our clients. This role requires strong communication skills, both written and verbal, to effectively address customer inquiries and concerns.Responsibilities include:Providing customer order support and product information via...
-
Customer Service Representative
3 weeks ago
Eugene, Oregon, United States Planet Fitness -Easy Mile Fitness Full time**Job Title:** Customer Service RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our members and guests while ensuring an outstanding member experience.Key Responsibilities:Greets...
-
Customer Service Representative
7 days ago
Eugene, Oregon, United States European Wax Center Full timeService PositionAs a Customer Service Representative at the European Wax Center in Eugene, you will be responsible for delivering exceptional customer experiences and ensuring that every guest leaves feeling confident and satisfied.With a starting salary of $14.75 per hour and opportunities for bonus potential up to $635+ bi-weekly, this is an excellent...
-
Customer Service Representative
3 days ago
Eugene, Oregon, United States Summit Bank Full timeJob OverviewWe are seeking a highly skilled and organized Customer Service Representative to join our team at Summit Bank. This role is responsible for providing exceptional customer service, resolving complex issues, and ensuring seamless operations in our Support department.
-
Customer Service Representative
3 days ago
Eugene, Oregon, United States Strategic Management Full timeAbout This RoleAt Strategic Management, we are seeking a highly skilled and detail-oriented Customer Service Representative to support our Compliance Resource Center's (CRC) Hotline Service Center. The successful candidate will be responsible for receiving hotline calls from individuals and preparing reports of information received from client employees...
-
Customer Service Representative
17 hours ago
Eugene, Oregon, United States Computershare Full timeA career opportunity has arisen at Computershare for a Remote Bilingual Customer Service Representative.Key Responsibilities:Respond to incoming and make outgoing calls to assist customers with inquiriesResearch account information and accurately document customer interactionsNavigate internal systems while engaging with customers on callsRequired...
-
Customer Service Representative
7 days ago
Eugene, Oregon, United States JCK Restaurants Full timeAbout Us">Dave's Hot Chicken is a rapidly expanding new concept that serves Nashville style Hot Chicken. We're excited to bring this successful concept from Los Angeles to Portland and all of Oregon as a local, family-owned franchise.">Job Description">We're looking for a Customer Service Representative to join our team! In this role, you will be responsible...
-
Customer Service Representative Specialist
6 days ago
Eugene, Oregon, United States PENFED Credit Union Full timeAbout the JobAt PENFED Credit Union, we're looking for a highly skilled Customer Service Representative to join our team. This is an excellent opportunity to provide exceptional member service and support.In this role, you'll be responsible for answering incoming calls, providing account information, and resolving member inquiries. You'll also have the...
-
Customer Service Representative Part-Time AM
3 weeks ago
Eugene, Oregon, United States Planet Fitness -Easy Mile Fitness Full timeJob DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Planet Fitness - Easy Mile Fitness. As a representative of our Judgement Free Zone, you will be responsible for providing exceptional service to our members and guests.Provide top-notch customer service to all members and guestsGreet and...
-
Customer Service Representative
3 weeks ago
Eugene, Oregon, United States MSCCN Full timeNW Industrial Staffing Overview">MSCCN is seeking a skilled Customer Service/ Office Assistant to join our team. This full-time position in Eugene, OR offers a competitive salary of $18-$20 per hour, with benefits including health, vision, dental, and 401K retirement plans available after evaluation.">Job Description:">The successful candidate will provide...
-
Customer Service Representative
3 weeks ago
Eugene, Oregon, United States Rite Aid Full timeJob OverviewWe are seeking a skilled Service Associate to join our team at Rite Aid Corp. in [Location]. As a key member of our store staff, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide assistance to customers with their shopping needs and answer...
-
Customer Service Representative
3 days ago
Eugene, Oregon, United States Market of Choice Full timeRing up customer orders accurately and promptly in our fast-paced sales environment.Maintain positive relationships with customers by providing exceptional service.Stay informed about weekly ads, specials, and PLUs to effectively communicate with customers.**Responsibilities**We are seeking a Cashier to join our team. As a Cashier, you will be responsible...
-
Customer Service Representative
5 days ago
Eugene, Oregon, United States Big 5 Full time**Company Overview**Big 5 is a leading retailer that specializes in outdoor products. We are committed to providing exceptional customer service and creating a positive shopping experience for all customers.**Job Description**As a Retail Sales Associate, you will be responsible for performing sales and service throughout the store.You will also be expected...
-
Customer Service Representative
5 days ago
Eugene, Oregon, United States Orangetheory Full timeAbout the Job: As a Sales Associate at Orangetheory, you'll be part of a dynamic team dedicated to helping people achieve their fitness goals. Your key responsibilities will include greeting and engaging with members and guests, working at the front desk, answering phones, giving studio tours, and selling memberships.Requirements: To succeed in this role,...
-
Customer Service Representative
3 weeks ago
Eugene, Oregon, United States Natural Grocers Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Good4U Crew Member. As a valued member of our crew, you will play a critical role in delivering exceptional customer service, maintaining a clean and organized store environment, and promoting our unique approach to healthy living.The ideal candidate will...
-
Service Representative
4 days ago
Eugene, Oregon, United States Kendall Automotive Group Full timeAt Kendall Auto Group, we're seeking a highly skilled Service Representative to join our team. As a Service Representative, you'll be the first point of contact for clients, providing exceptional customer service and ensuring their needs are met.Key Responsibilities:Fielding calls and responding to client inquiriesGreeting clients in person and answering...
-
Customer Service Professional
5 days ago
Eugene, Oregon, United States Amtrak Full timeAt Amtrak, our goal is to provide exceptional customer service from within the station to the platform. As a Customer Service Representative, you will be responsible for ensuring the comfort and satisfaction of each passenger. Your primary duties will include greeting passengers, handling checked baggage and packages, and speaking on a public address...
-
Customer Service Representative
4 weeks ago
Eugene, Oregon, United States Domino's Pizza LLC Full time**About Domino's Pizza LLC**We are a leading player in the fast-food industry, with a strong presence in the market.As a key member of our team, you will be responsible for delivering exceptional customer experiences.The primary responsibilities include:Providing friendly and engaging greetings to customers.Taking orders accurately and efficiently using our...
-
Customer Service Liaison
5 days ago
Eugene, Oregon, United States LTD Lane Transit District Full timeJob DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role is perfect for those who enjoy working in a fast-paced environment and providing exceptional service to the public.Key Responsibilities:Represent the District and provide excellent customer service to internal and...
Customer Service Representative Position
3 weeks ago
Established in 1935, PENFED Credit Union is one of the country's strongest and most stable financial institutions. With over 2.8 million members and over $36 billion in assets, we serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico, and Okinawa.
Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at our Eugene, Oregon service center. As a Customer Service Representative, you will be responsible for providing best-in-class member service by answering incoming calls, providing basic account and product information while performing account transactions and maintenance.
Key Responsibilities:- Answer persistent inbound member calls and accurately complete requested transactions regarding PENFED deposit, credit cards, and loan products.
- Provide a Best-in-Class member experience in all member interactions.
- Answer member inquiries via chat functionality and outbound calls.
- Calmly research, resolve, and de-escalate member questions or issues.
- Resolve problems that are within authority to resolve. Refer problems that are beyond authority to resolution team, along with recommendations for resolution.
- Update member records and document member calls.
- Act as a liaison between members and various departments.
- Maintain working knowledge of PENFED deposit, credit cards, and loan products.
- Participate in team meetings to ensure objectives are being met.
- Meet cross-selling and productivity metrics each month.
- Successfully complete different phases of training consisting of different call topics.
- Educate members on PENFED products and services to best support their financial goals.
- Efficiently navigate multiple banking platforms via internet browsers and other software.
- Associates degree or 1 year of college-level education or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions.
- A minimum of one (1) year customer service experience in a call center, service-oriented environment, or financial setting preferred.
- Excellent verbal and written communication skills required.
- Exceptional time management skills required.
- Ability to work in a fast-paced, phone queue/call center environment.
- Demonstrated proficiency in standard business computer operations, internet applications, web browsers, e-mail, and various Windows-based software applications.
- Ability to work in multiple systems to obtain account data and complete research and requests for members and applicants in a timely manner.
- Ability to present a consistently positive and professional presence over the phone.
- Ability to adapt and embrace changes in organization, processes, and systems as needed.
