Customer Service Liaison

7 days ago


Bay Shore, New York, United States H&R Block Full time

**Welcome to H&R Block** We're looking for a highly motivated Customer Service Liaison to provide top-notch support to our clients. As a Customer Service Liaison, you will be the face of our company, ensuring that every client interaction is positive and memorable.

Your Key Responsibilities:

  1. Greet clients warmly and respond to their inquiries in a timely and courteous manner.
  2. Match clients with the ideal tax professional based on their specific needs and preferences.
  3. Ensure seamless scheduling processes that meet clients' requirements.
  4. Handle client exits efficiently, addressing any concerns or needs they may have.
  5. Collaborate with colleagues to maintain a clean and organized workspace.

About Us:

H&R Block is a leading provider of tax preparation and financial services, committed to delivering exceptional client experiences and helping individuals achieve financial well-being.



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