Public Area Attendant

2 days ago


Orange Beach, Alabama, United States Innisfree Hotels Full time

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.

Location:
Hilton Garden Inn Orange Beach

The Public Area Attendant plays a vital role in maintaining the cleanliness and orderliness of all public facilities, including the lobby, restrooms, meeting rooms, offices, business center, and other areas. This position requires a strong attention to detail and the ability to work independently with minimal supervision.

Key Responsibilities:

- Maintain a positive and service-oriented demeanor when interacting with guests and employees.

- Promote a positive and caring work environment by addressing and resolving conflicts in a calm and poised manner.

- Clean and maintain orderliness of public areas, including sweeping, mopping, and vacuuming floors, polishing furniture and fixtures, and emptying ashtrays and trashcans.

- Perform routine floor checks to maintain cleanliness and orderliness on each floor and elevator landing.

- Assist guests in public areas as needed and address and resolve guest complaints quickly and accurately.

- Show initiative in job performance by anticipating the needs of guests and team members alike.

- Have good knowledge of all hotel facilities, hours of operation, restaurants, shops, and function rooms.

- Follow all company policies and procedures.

- Maintain a clean and safe work environment and report any safety issues to management immediately.

Requirements:

1. High school diploma or equivalent.

2. Minimum 1 year of housekeeping experience in the hospitality industry preferred.

3. Ability to interpret a variety of instructions provided in written, oral, or scheduled form.

4. Ability to read, write, and speak effectively in English to communicate with guests and team members.

5. Ability to perform basic mathematical calculations.

6. Strong attention to detail and ability to work independently.

7. Ability to multi-task and work as a team player.

8. Ability to work in a fast-paced environment with minimal supervision.

Innisfree Hotels invests in its employees and offers opportunities for growth and development. We are a fast-paced and expanding company that values our culture and seeks team members who thrive on challenge and seek responsibility.


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