Store Leadership and Sales Professional

3 weeks ago


Uxbridge, Massachusetts, United States Natures Medicines - Globe Street Full time
Natures Medicines - Globe Street is committed to delivering exceptional customer experiences and driving business growth through innovative sales strategies. We are seeking an experienced Retail Store Manager - Cannabis Dispensary to lead our retail team in providing top-notch customer service, ensuring compliance with cannabis regulations, and maximizing sales performance. If you have a passion for leading high-performing teams, driving sales growth, and staying ahead of industry trends, we encourage you to apply.

**About the Role:**
As a key member of our retail team, you will oversee all daily operations, manage inventory, monitor product availability, and maintain store cleanliness. You will lead by example in providing outstanding customer service, engage with customers in a friendly, knowledgeable, and professional manner, and ensure they understand product offerings and answer any questions. You will also be responsible for hiring, training, and developing a team of budtenders and other store personnel, providing coaching, performance evaluations, and implementing ongoing development to ensure team members excel in customer service, sales, and compliance. Additionally, you will drive sales performance by developing strategies to meet revenue targets, analyzing sales reports, tracking key performance indicators (KPIs), and adjusting strategies to maximize profitability. You will implement promotional and marketing strategies to boost customer acquisition and retention and ensure compliance with all local, state, and federal cannabis regulations.

**Key Responsibilities:**
* Oversee all daily operations, ensuring the dispensary runs efficiently and in compliance with state and local cannabis regulations. Manage inventory, monitor product availability, and maintain store cleanliness. * Lead by example in providing outstanding customer service. Ensure all staff members engage with customers in a friendly, knowledgeable, and professional manner, while ensuring they understand product offerings and answer any questions. * Hire, train, and develop a team of budtenders and other store personnel. Provide coaching, performance evaluations, and implement ongoing development to ensure team members excel in customer service, sales, and compliance. * Drive sales performance by developing strategies to meet revenue targets. Analyze sales reports, track key performance indicators (KPIs), and adjust strategies to maximize profitability. Implement promotional and marketing strategies to boost customer acquisition and retention. * Ensure compliance with all local, state, and federal cannabis regulations. Maintain accurate records and ensure all necessary documentation is completed, including customer transactions, inventory, and employee compliance checks. Conduct regular inventory counts and reconcile discrepancies. * Oversee store displays, ensuring products are well-organized and presented attractively to enhance the customer experience and increase sales. * Maintain a secure and safe store environment for both employees and customers. Implement safety procedures and security measures, including cash handling and surveillance protocols.

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