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Quality Assurance Specialist
2 months ago
Wise Staffing is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services.
Key Responsibilities:- Form relationships with Customer Quality and Manufacturing teams
- Understand and adhere to safety guidelines in the production environment
- Proactively audit incoming material for potential issues
- Provide quick feedback of issues in Customer Facility to supplier, with details and pictures that can assist supplier in quickly containing and certifying product
- Ensure inspection processes are followed, certified product is quickly provided to production lines and clean points are communicated and monitored
- Initiate, train personnel and help coordinate containment/sort/ rework when requested
- Verify accuracy of containment data and inspection findings
- Maintain inventory of rejected parts for accurate RMA processing
- Work with customers to establish boundaries and samples for non-conformances
- Create Work Instructions and obtain Supplier/Customer approval for Containments to ensure effective inspections
- Ability to negotiate with the customer on the Suppliers behalf to reduce PPM, Scrap and present the supplier's position
- Present basic root cause findings/countermeasure from supplier to Customer facilities and OEMs
- Attend Customer meetings, and provide feedback on clean points, part issue resolution, and data
- Provide on-site support, diagnostics, and professional responsibilities for all quality issues/concerns for customer
- Report as necessary on changes in processes (internally and externally initiated) and on performance standards
- Plan, perform, and participate in all levels of testing to help in root cause analysis
- Capable of performing DOE to eliminate or identify multiple potential root causes to the failure
- Ensure root cause investigation tools (8D/5P) are completed, approved, and presented to stakeholders
- Drive Corrective Action Resolution activities
- Work directly with Customer/OEM engineers to assist in root cause analysis - Leads root cause analysis for supplier
- Approve 8D/5P from supplier, present details to Customer/OEM, tracks countermeasure effectiveness
- Develop Effective Firewall Activities and both Supplier and Customer Facilities
- Use quality disciplines to effectively reduce COPQ
- Experienced Manager or Engineer within Manufacturing
- Deep Understanding of Primary Quality Management Systems
- Highly competent with Quality Tools and Methodologies
- Extensive experience with Power Point and Creation of Excel Spreadsheets
- Use of Minitab or equivalent programs
- Expert Problem Solver
- Leader in Root Cause Analysis
- Experienced in COPQ Reduction
Shift times will vary depending on current needs and will consist of 8,10,12, and or 14-hour shifts. Must have open flexibility.