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Patient Care Specialist
2 months ago
At Hackensack Meridian Health, we're committed to delivering exceptional patient care and creating a positive work environment for our team members. As a Patient Care Specialist in our Bayshore ED, you'll play a vital role in providing high-quality care to our patients and contributing to our mission to transform healthcare.
Key Responsibilities- Provide patient care based on physical, psychosocial, education, safety, and related criteria, appropriate to the age of the guests/patients served in assigned service.
- Provide for effective and safe guest/patients outcomes through practice, judgment, and critical actions.
- Ongoing communication with patients, nursing colleagues, and other members of the healthcare team regarding patient's status and rendered care.
- Participate in Unit/Department Performance Improvement activities.
- Welcome patients and check for proper identification bracelets.
- Prepare patients for assessment/admission, physical examination, and procedures.
- Recognize and respond to opportunities to enhance patient satisfaction.
- Demonstrate knowledge and skill necessary to provide care appropriate to the age of patients on the unit.
- Obtain clinical data, temperature, pulse, respirations, blood pressure, O2 saturation, and document findings in patient record and notify RN immediately of abnormal results.
- Draw intravenous or capillary blood from newborn through geriatric-aged patients using proper aseptic collection techniques, assure appropriate labeling, and processing of specimens to expedite throughput of patients.
- Perform venipuncture for laboratory tests.
- Demonstrate a reliable and dependable ability to follow through with designated responsibilities in the collecting, labeling, and transporting of specimens to the proper area at the appropriate time.
- Perform EKG for patients as directed.
- Apply bandages, slings, compression boots, and hypothermia blankets according to standard as directed by RN.
- Assist in the transport of patients to departments or units upon request.
- Assist with preparation as necessary, assuring the patient is assisted with meals or fed as needed.
- Check inventory of assigned area and restock as directed.
- Provide direct hygiene and comfort care to patients, including bathing, toileting, oral hygiene, incontinent care, and bed making.
- Assist patients with dressing/undressing and placing patient belongings in the appropriate bag labeled with completed property checklist.
- Monitor the return of clothing to the family of the patient.
- Perform and document glucose finger sticks and collect other specimens as directed.
- Provide post-mortem care.
- Obtain and document patient weights and observe and document patient's intake and output.
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Completion of one of the following: Certified Nursing Assistant, Medical Assistant, or Patient Care Technician program, or Fundamentals of Nursing program from an accredited school of nursing, or HMH PCT Apprenticeship Program, or equivalent medical background experience, such as EMT, Home Health Aide, CMA, MA, PCT, Nursing Assistant.
- AHA Basic Health Care Life Support HCP Certification (must be obtained during the first 60 days of employment).
