Night Auditor
2 months ago
We're a boutique hotel company that's all about creating a culture that reflects the diversity of our guests. We're looking for someone who shares our passion for making a difference in people's lives.
What You'll Do:
- Provide exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
- Manage the front desk, handling check-ins, check-outs, and room assignments with ease and efficiency.
- Answer phone calls, respond to messages, and provide information to guests and colleagues in a professional and friendly manner.
- Review daily reports, monitor room availability, and maintain accurate records to ensure seamless operations.
- Collaborate with colleagues to ensure a smooth and enjoyable experience for our guests.
What You Bring:
- Previous experience in a customer-facing role, preferably in the hospitality industry.
- A high school diploma or equivalent, with a passion for delivering exceptional service.
- Knowledge of the local area, including services, attractions, and events.
- A flexible schedule, with the ability to work overnights, weekends, and holidays.
- Excellent communication and problem-solving skills, with the ability to work well under pressure.
We're committed to creating a culture that celebrates diversity, inclusivity, and individuality. If you're a people person who's passionate about making a difference, we want to hear from you
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