Telecommunications Specialist

2 months ago


Brewer, Maine, United States Pyramid Consulting, Inc Full time
Job Summary

We are seeking a highly skilled Telecommunications Engineer to join our team at Pyramid Consulting, Inc. as a contract position. The ideal candidate will have a strong background in telecommunications engineering, project management, and customer service.

Key Responsibilities
  • Project Management: Manage medium to large telephone projects, ensuring timely completion and high-quality results.
  • Installation and Maintenance: Create and maintain installation and equipment request forms, and perform routine maintenance and repairs on telecommunications equipment.
  • Documentation and Reporting: Document and report daily activities in a client application for tracking purposes, ensuring accurate and timely reporting.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Technical Expertise: Stay up-to-date with the latest telecommunications technologies and trends, and provide technical expertise to support the development and implementation of new systems and solutions.
Requirements and Qualifications
  • Education: Bachelor's degree in Telecommunications, Computer Science, or a related field.
  • Experience: Minimum 6 months of experience in telecommunications engineering, project management, or a related field.
  • Skills: Strong technical skills, including knowledge of PBX systems, hardware installation and configuration, and troubleshooting.
  • Soft Skills: Excellent communication and customer service skills, with the ability to work effectively in a team environment.
What We Offer

Pyramid Consulting, Inc. offers a competitive salary and benefits package, including health insurance, 401(k) plan, and paid sick leave. We are an equal opportunity employer and welcome applications from diverse candidates.