Customer Service Leader

3 weeks ago


Rockingham, North Carolina, United States Food Lion Full time
Customer Service Leader

Food Lion is seeking a Customer Service Leader to provide fast, easy, flexible and friendly service to our customers. As a key member of our team, you will be responsible for maintaining high standards of customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a positive shopping experience for our customers.
  • Maintain knowledge of store operations, including cash handling, inventory management, and customer service standards.
  • Assist the Customer Service Manager in maintaining standards according to Front End Standard Practice Manual.
  • Perform tasks as needed, including sales associate duties and customer lead responsibilities.
  • Ensure a clean and organized store environment, adhering to Food Lion's dress code and appearance standards.
Requirements:
  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability to learn multiple tasks and technical requirements of the job.
  • Ability to perform the technical requirements of cashier and service center.
  • Must meet minimum age requirements to perform specific job functions.

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.



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