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Patient Service Coordinator

2 months ago


Berwyn, Illinois, United States US Derm Support Roles Full time
About the Role

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at US Derm Support Roles. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our clinic, providing exceptional patient care, and maintaining accurate records.

Key Responsibilities
  • Patient Check-in and Registration: Verify patient information, update records, and ensure accurate billing and insurance processing.
  • Front Desk Operations: Manage the waiting area, reception counter, and maintain a clean and organized environment.
  • Scheduling and Follow-up: Schedule appointments, check schedules for added, canceled, or no-show appointments, and respond to designated tasks in the electronic health record.
  • Administrative Tasks: Order office supplies, sell and track cosmetic products, distribute mail, and prepare for next-day scheduled appointments.
Requirements
  • Education: High school diploma or equivalent required; bilingual English/Spanish preferred.
  • Experience: 1-2 years of recent medical office experience or similar capacity preferred.
  • Skills: Proficient in basic computer functions, ability to learn new software quickly, excellent customer service, communication, and organizational skills.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development within our organization.
  • Collaborative Environment: A collaborative and supportive work environment.