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Senior Manager Product Development

2 weeks ago


New York, New York, United States American Express Full time
American Express Global Commercial Services

We are an equal opportunity employer and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Our ambition is to become the leading payments and working capital provider for Small and Medium Enterprise (SME) businesses, helping them say yes to more opportunities. As a result of career advancement, we are hiring a Senior Manager, Product Management (Pay Over Time) to help drive the continued convergence of our spend and lend card features and introduce new organic growth opportunities to gain more share of our customers' spending and borrowing needs.

Key Partnerships
The Senior Manager will keep a customer-fist mentality by leading organic portfolio growth initiatives, customer segmentation, digital customer journeys, and compliance partnerships. Key internal partners include: Analytics, Marketing, Risk Management, Charge Card Product, Pricing, Legal, Compliance, Servicing, Finance, and Technology, and Business Operations. The successful candidate will be responsible for building strong relationships with these teams and influencing their work towards shared outcomes.

About You
We are looking for a strategic, creative problem solver with strong analytical skills and ability to use insights to drive winning strategies. You should have excellent project management skills while balancing multiple business partners and workstreams in parallel, along with the ability to influence cross-functionally toward shared outcomes and operating in a fast-paced environment. You should also have a thoughtful, concise communicator with a consistent track record of communicating effectively to audiences at various levels.