Dog Grooming and Sales Team Member

1 week ago


China Spring, United States Scenthound Waco, TX Full time
About Us

Scenthound is a leading provider of premium dog grooming and pet services in Waco, TX. We are passionate about delivering exceptional customer experiences and building strong relationships with our clients and their pets.

Job Description

We are seeking a highly motivated and sales-driven individual to join our team as a Dog Grooming and Sales Team Member. As a key member of our sales team, you will be responsible for promoting memberships, products, and services while providing exceptional customer service to every pet owner who walks through our doors.

Key Responsibilities
  • Drive membership and retail sales and service add-ons through health and wellness education
  • Develop membership leads by following up with potential members
  • Answer phone calls, schedule appointments, manage customer profiles and records
  • Manage cash drawer responsible for daily cash handling
  • Manage customer expectations; Resolve customer concerns; Retain memberships
  • Keep the reception area clean and presentable
Requirements
  • Confidence in selling services and products
  • Ability to connect with customers (both canine and human)
  • Ability to learn our products and services to educate the dog parents
  • Speak to our values and culture as the basis for our services
  • Effective communication with team members and dog parents (in person and on the phone)
  • Scheduling appointments efficiently
Salary and Benefits

The estimated salary for this position is $17-$21 per hour, plus benefits including direct career growth opportunities, paid vacation, and complimentary monthly service for your pet.



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