Salon Receptionist

Job Summary

We are seeking a skilled and friendly receptionist/concierge to provide exceptional customer service and support to our guests at New Beginnings Natural Hair Studio.

Key Responsibilities

• Greet guests as they arrive at the salon and provide a warm and welcoming environment.
• Answer phone calls and schedule appointments in a timely and efficient manner.
• Assist with maintaining a clean and inviting environment, including restocking supplies and tidying up the reception area.
• Provide general customer service and attend to the needs of customers throughout their services, including answering questions and addressing concerns.
• Work effectively as part of a team to ensure seamless operations and excellent customer experience.

Requirements

• Two or more years of customer service experience, preferably in a salon or spa environment.
• Excellent communication and interpersonal skills, with a focus on customer service.
• Strong work ethic and positive attitude, with the ability to multitask and prioritize tasks effectively.
• Familiarity with computers and scheduling software, with the ability to learn new systems quickly.

What We Offer

• Competitive hourly pay and opportunities for career growth and development.
• A fun and energetic work environment, with a team-oriented culture and a focus on customer satisfaction.
• Discounts on products and services, as well as opportunities for professional development and training.