Market Support Champion

4 weeks ago

Holiday, Florida, United States ArchWell Health Full time
Market Support Role

At ArchWell Health, we're seeking a highly skilled Market Support Champion to join our team. This role plays a crucial part in assisting with orientation, onboarding, training, coaching, and mentoring activities of new and existing colleagues to ensure they understand their roles and have a deep understanding of the tasks involved.

The Market Support Champion will work closely with Market Leadership, Continuous Improvement, and Learning & Development to support organizational training and onboarding initiatives. This includes facilitating training and onboarding sessions, collaborating with stakeholders to deliver role-specific training, and providing support to new hires throughout the onboarding process.

The ideal candidate will possess strong communication and interpersonal skills, with the ability to convey complex information simply and effectively. They will also have knowledge of EMR systems and the ability to identify and close knowledge gaps collaboratively.

Key responsibilities include:

  • Serving as the in-market subject matter expert and eCW Super User for all key center roles.
  • Facilitating training and onboarding sessions to ensure colleagues understand their roles effectively.
  • Collaborating with stakeholders to deliver role-specific training.
  • Providing support to new hires and guiding them through the onboarding process.
  • Assessing training effectiveness and identifying areas for opportunity and improvement.
  • Observing how markets are adopting, implementing, or upholding ArchWell Health standards and workflow processes.
  • Acting as the in-market learning governance representative and bringing areas of opportunity and improvement to the governance leaders for decisioning, solutioning, and resourcing.
  • Communicating clearly to ensure learning initiatives are embraced by all.
  • Promoting a growth mindset and continuous learning culture in the market by acting as a change agent and reinforcing learning opportunities.
  • Staying up to date with ArchWell Health processes, workflows, standards, systems, industry learning trends, research, and best practices to deliver relevant and impactful training.
  • Meeting performance targets measured through key performance indicators for operations as well as effectiveness of learning delivery efforts.
  • Covering for Market Launch Champion, requiring some overnight travel; routine travel will be daily within the market.

Required skills and abilities include:

  • Strong communication skills to convey complex information simply and effectively.
  • Interpersonal skills to engage with a diverse workforce.
  • Knowledge of EMR systems for smooth workflow.
  • Ability to identify and close knowledge gaps collaboratively.
  • Growth mindset with ability to embrace and support change.
  • Strong presentation skills.
  • Strong emotional intelligence and living the ArchWell Health values in all interactions.
  • Ability to be flexible and adaptable to different learning styles, participant needs, and unexpected changes or challenges that may arise during training sessions.
  • Possessing strong problem-solving skills to address challenges or issues that may arise during training sessions.

Education and experience:

  • Bachelor's degree in a related field preferred or equivalent experience.
  • Experience in formal and informal training delivery preferred.
  • Experience in project management and record-keeping preferred.
  • Clinical knowledge preferred; experience and practice as a Medical Assistant or RN (current licensure or certification not required) to guide training and development of clinical colleagues in the use of technology in the centers including procedural devices and lab set up and quality controls preferred.

About ArchWell Health:

At ArchWell Health, we're creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life.

Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We're passionate about caring for older adults and united by the belief that caring has the power to change everything for our members.

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

  • Holiday Outreach Associate

    4 weeks ago

    Holiday, Florida, United States Metropolitan Ministries Full time

    About Metropolitan MinistriesMetropolitan Ministries is a nonprofit organization dedicated to providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. Our mission is to serve families in Hillsborough, Pinellas, Pasco, Polk, and Hernando counties with compassion, practical help, and a willingness to make a...

  • Professional Sales Associate

    4 weeks ago

    Holiday, Florida, United States Behr Sales LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Specialist to join our team at Behr Paint Company. As a Sales Specialist, you will be responsible for providing exceptional customer service and sales support to our professional customers in the paint and coatings industry.Key ResponsibilitiesProvide excellent customer service and...

  • Regional Property Manager

    3 weeks ago

    Holiday, Florida, United States HTG Management LLC Full time

    Job DescriptionHTG Management LLC is seeking a highly skilled Regional Property Manager to oversee the management of our multifamily residential communities. As a key member of our team, you will be responsible for implementing comprehensive business plans, initiatives, and strategies to achieve operational, financial, and overall performance excellence in...

  • Market Support Champion

    2 weeks ago

    Holiday, United States ArchWell Health Full time

    Market Support Champion - North Market Holiday, FL, USA Req #11889 Tuesday, August 27, 2024 Job Summary: The Market Support Champion plays a crucial role in assisting with orientation, onboarding, training, coaching, and mentoring activities of new and existing colleagues to ensure colleagues know and understand the specific role they...

  • Seasonal support driver

    1 week ago

    Holiday Hills, United States United Parcel Service Full time

    SHIFT YOUR FUTURESeasonal Support DriverSHIFT YOUR TEAMWho exactly are UPS Seasonal Support Drivers?As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind...

  • Seasonal Support Driver

    2 weeks ago

    HOLIDAY HILLS, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy...

  • Seasonal Support Driver

    2 weeks ago

    HOLIDAY HILLS, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy...

  • Seasonal Support Driver

    1 week ago

    Holiday Hills, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...

  • Seasonal Support Driver

    2 weeks ago

    HOLIDAY HILLS, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Seasonal Support Driver

    1 week ago

    HOLIDAY HILLS, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Seasonal Support Driver

    7 days ago

    Holiday Hills, United States United Parcel Service Full time

    SHIFT YOUR FUTURESeasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...

  • Seasonal Support Driver

    2 weeks ago

    HOLIDAY HILLS, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Seasonal Support Driver

    2 weeks ago

    HOLIDAY HILLS, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Seasonal Support Driver

    1 week ago

    HOLIDAY HILLS, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Patient Representative

    2 months ago

    Holiday, United States MD Now Full time

    Description This position is incentive eligible. IntroductionThe MDNow Urgent Care Clinic hours are Monday-Sunday 8am-8pm. You must have the flexibility to work during those hours. We are seeking a Patient Care Representative like you who provides expertise and is a champion of patient care. We are an amazing team that works hard to support each other and...

  • Patient Representative

    2 months ago

    Holiday, United States MD Now Full time

    Description This position is incentive eligible. Introduction The MDNow Urgent Care Clinic hours are Monday-Sunday 8am-8pm. You must have the flexibility to work during those hours. We are seeking a Patient Care Representative like you who provides expertise and is a champion of patient care. We are an amazing team that works hard to support each other...

  • Medical Assistant

    1 day ago

    Holiday, United States MD Now Full time

    Description This position is incentive eligible. New Hires may receive UP TO $2,000 Sign-On Bonus!Introduction We are seeking a Clinical Medical Assistant like you who provides expertise and is a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who...

  • Medical Assistant

    2 months ago

    Holiday, United States MD Now Full time

    Description This position is incentive eligible. IntroductionSign on Bonus $1,500 The MDNow Urgent Care Clinic hours are Monday-Sunday 8am-8pm. You must have the flexibility to work during those hours. We are seeking a Clinical Medical Assistant like you who provides expertise and is a champion of patient care. We are an amazing team...

  • Outreach Holiday Associate Seasonal

    2 weeks ago

    Holiday, United States Metropolitan Ministries, Inc. Full time

    Job DescriptionJob DescriptionDescription:About Us:If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.We...

  • Seasonal Support Driver

    4 days ago

    Holiday City-Berkeley, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Seasonal Support Driver

    3 weeks ago

    Holiday Hills, IL, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...

  • Seasonal Support Driver

    2 weeks ago

    Holiday Hills, IL, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...

  • Seasonal Support Driver

    1 week ago

    Holiday Hills, IL, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...