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Donor Ambassador

2 months ago

Greenville, Texas, United States Goodwill Industries of Northeast Texas Full time
Job Summary

The Donor Ambassador plays a critical role in providing a positive experience for our donors. This position involves greeting donors, assisting with donations, providing information about our services, and maintaining a welcoming environment.

Key Responsibilities:
  • Warmly greet donors as they arrive and ensure they feel appreciated and welcomed.
  • Assist donors with the donation process, including answering questions and providing necessary information.
  • Ensure the donation area is clean, organized, and welcoming, and maintain accurate records of donor interactions and contributions.
  • Thank donors for their contributions and provide any follow-up information as needed.
  • Collaborate with team members to ensure a smooth and efficient donation process.
  • Address any donor concerns or issues promptly and professionally.
Requirements:
  • Excellent communication and interpersonal skills.
  • Friendly, outgoing, and positive attitude.
  • Ability to stand for extended periods and lift/move donations as needed.
  • Attention to detail and strong organizational skills.
  • Previous customer service experience is a plus.
  • Ability to work flexible hours, including weekends and holidays if required.

Goodwill Industries of Northeast Texas is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.