Banking Operations Specialist
1 week ago
About the Role:
The Cash Management Specialist will work closely with business customers to provide information on cash management services, add and monitor cash management and remote deposit capture customers, and ensure compliance with online policies and procedures.
Key Responsibilities:
- Customer Service: Provide exceptional service to customers through identifying needs, providing creative solutions, and using cross-sell and referral opportunities
- Electronic Products and Services: Support customers and bank staff regarding electronic products and services, including online account setup and verification
- Cash Management: Meet with business customers to provide information on cash management services, add and monitor cash management and remote deposit capture customers, and determine exposure limits and assign risk ratings for cash management ACH customers
- Compliance: Ensure customer compliance with online policies and procedures, including the Bank Secrecy Act
Requirements:
- Education: Bachelor's degree in accounting or a business-related field; or equivalent work experience
- Experience: Minimum two years banking experience, with experience with online computer applications
Estimated Salary: $55,000 - $70,000 per year, depending on location and experience.
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