Retail Sales Manager
4 weeks ago
Sales Manager Job Description
As a Sales Manager at Bluegreen Vacations, you will lead a high-performing team in a fun working environment. Your team will engage with potential customers to generate leads and sell vacation packages. You will be responsible for staffing, developing, and leading a team of Sales Representatives.
Key Responsibilities:
- Recruits, hires, trains, schedules, coaches, and motivates sales associates.
- Delivers a one-on-one conversation weekly with each sales associate.
- Develops sales associates for success in their position and future growth.
- Responsible for the work performance of the staff in how they deliver the sales pitch and ensuring that the Company-approved training program is delivered to all associates.
- Maintains inventory of and places orders for all necessary collateral.
- Takes over and/or enters sales for an associate that is struggling in an effort to close and train them on how to handle objections and close sales.
- Reviews all Medallia Package Sales Surveys and responds to any Customer Care Agents requests about Sales Alerts.
- Immediately reports all customer service issues up to their VP, Retail Marketing / Regional Director of Marketing.
- Accurately tracks and processes payroll.
Requirements:
- Bachelor's Degree or equivalent experience required.
- Sales or Marketing experience is required. Sales Management experience is a plus.
- Knowledge and understanding of the timeshare industry, OPC marketing, or telemarketing sales is helpful.
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