General Merchandise Expert

2 weeks ago


Santa Fe, New Mexico, United States Target Full time

About the Role

We are seeking a highly skilled and motivated General Merchandise Expert to join our team at Target. As a General Merchandise Expert, you will be responsible for creating a welcoming experience for our guests, observing and understanding their needs, and engaging with them in a genuine way.

Key Responsibilities

  • Authentically greet all guests and create a welcoming experience
  • Observe and understand guest needs, and engage with them in a genuine way
  • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
  • Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
  • Be knowledgeable of GM areas to ensure sales floor is zoned, in stock and accurately signed and priced for guests
  • Acknowledge guests as you complete workload with minimal guest disruption; partner with leadership to prioritize daily workload based on business and guest needs
  • Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad
  • Execute inbound, replenishment, backroom and signing processes for GM areas
  • Execute processes including pricing, presentation sets, and inventory accuracy as directed by your leader for all areas
  • Understand how operational procedures, like planogram (POG) ties, product capacities and salesfloor quantities impact shortage, profitability, in store replenishment and inventory accuracy
  • Operate power equipment only if certified
  • Follow processes accurately with attention to detail, monitor own progress
  • Demonstrate a culture of ethical conduct, safety and compliance
  • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
  • Support guest services such as back-up cashier, and digital fulfillment processes and maintain compliance culture while executing those duties, such as federal, state, and local adult beverage laws
  • All other duties based on business needs

What We're Looking For

We're looking for someone who is passionate about delivering exceptional guest service, has a strong work ethic, and is able to work effectively in a fast-paced environment. If you're a team player who is able to multitask and prioritize tasks, we'd love to hear from you.

Requirements

  • Welcoming and helpful attitude toward guests and other team members
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
  • Work both independently and with a team
  • Resolve guest questions quickly on the spot
  • Attention to detail and follow a multi-step processes
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

What We Offer

We offer a competitive benefits package, including financial and education benefits, as well as well-being and beyond benefits. We're committed to providing a safe and inclusive work environment for all our team members.

How to Apply

If you're interested in this role, please submit your application. We look forward to hearing from you.



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