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Medical Equipment Customer Service Lead
4 weeks ago
Job Summary:
The GIANT Company is seeking a highly skilled and motivated Medical Equipment Customer Service Lead to join our team. As a Medical Equipment Customer Service Lead, you will be responsible for providing exceptional customer service to GIANT Direct customers while training and developing GIANT Direct Shoppers.
Key Responsibilities:
- Manage GIANT Direct operations in accordance with standard practices of the department
- Supervise performance of all duties and responsibilities of all GIANT Direct team members, driving accountability while fostering team member engagement
- Work with store and department management to provide feedback and address operational issues
- Handle customer questions, comments, and complaints
Requirements:
- Must meet the company performance standards for the job including but not limited to regular attendance
- Must be able to use, or learn to use, the equipment and tools used to perform this job
- Ability to use computers and other communication systems required to perform job functions
Work Environment:
The Medical Equipment Customer Service Lead will work in a fast-paced retail environment with a focus on providing exceptional customer service. The ideal candidate will be able to work effectively in a team environment and communicate effectively with customers and team members.
What We Offer:
The GIANT Company offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.
