Customer Care Associate

3 weeks ago


Moore, United States Security Finance Full time
Career Opportunity: Customer Care Associate

Join our team at Security Finance as a Customer Care Associate As a key member of our team, you will be responsible for providing exceptional customer service to our clients, including answering their financial questions and resolving any issues that may arise.

About the Role

The Customer Care Associate will work closely with our customers to understand their financial needs and provide tailored solutions to address those needs. This may include answering financial questions, resolving customer complaints, and providing information on financial products and services.

Key Responsibilities

  • Provide exceptional customer service to our clients, both in person and over the phone.
  • Answer customer financial questions and resolve any issues that may arise.
  • Develop and maintain strong relationships with customers to ensure long-term loyalty and retention.
  • Stay up-to-date on industry trends and developments to ensure we are providing the best possible service to our customers.

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Basic math skills and ability to accurately process transactions.

Salary and Benefits

  • A competitive salary of $35,000 - $55,000 per year, based on experience.
  • Ongoing training and development opportunities to help you succeed in your role.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Paid time off and holidays.

About Us

Security Finance is a leading provider of financial services, including loans and tax preparation. We have been serving our communities for over 65 years and are committed to providing exceptional service to our customers. If you are passionate about helping others and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.



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