Hospitality Ambassador

About the Role:

We are seeking a highly skilled and personable Concierge to join our team at Manor Lake Dawsonville. As a Concierge, you will play a vital role in maintaining a positive and welcoming environment for our residents, visitors, and staff.

Key Responsibilities:

• Provide Exceptional Customer Service: Greet residents, visitors, and staff with a warm and friendly smile, offering assistance and support as needed.
• Manage Front Desk Operations: Answer incoming calls, direct visitors to the proper department, and maintain accurate records of resident information.
• Coordinate Resident Services: Receive and process requests for maintenance work, complete work orders, and ensure timely completion of tasks.
• Maintain a Positive Environment: Monitor resident activity, maintain a resident absentee register, and ensure a safe and welcoming atmosphere.
• Support Administrative Tasks: Make copies, send faxes, and perform other administrative duties as needed.
• Collaborate with Team Members: Work closely with staff to ensure seamless communication and a positive resident experience.

Requirements:

• Age Requirement: Must be at least 18 years old.
• Language Skills: Must read, write, speak, and understand English.
• Computer Literacy: Proficient in basic computer skills and software applications.
• Professional Appearance: Maintain a professional appearance and adhere to dress code guidelines.
• Interpersonal Skills: Possess excellent interpersonal skills, with a patient, tactful, and enthusiastic approach to working with residents and staff.

What We Offer:

Manor Lake Dawsonville offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.