Network Infrastructure Specialist

3 weeks ago


MagstattleBas, Grand Est, United States eTeam Full time
Job Summary

We are seeking a highly skilled Network Technician to join our eTeam team. As a Network Technician, you will be responsible for installing, disconnecting, upgrading, and migrating complex services at customer premises.

Key Responsibilities
  • Installation and Testing: Install, test, and verify services at customer premises, ensuring that all equipment is properly configured and functioning as expected.
  • Customer Premise Equipment (CPE) Management: Manage CPE equipment, including loading configuration from Engineering work packages, performing customer CPE testing, and coordinating with provisioning to finalize customer acceptance of service.
  • Remedy Ticket Management: Create, update, and close Remedy tickets, and coordinate with change control as needed.
  • Vehicle Maintenance and Safety: Maintain company vehicles and equipment, adhering to safety guidelines and company policies.
  • Equipment Identification and Sorting: Identify and sort equipment needed for work orders, and configure CPE in the warehouse prior to installation at customer premises.
  • Complex Circuit Integration: Work with customers to integrate complex circuits, such as BGP, EPLAN, and EVPLAN.
  • AS-BUILTS and Testing: Perform AS-BUILTS to Access Engineering, Design, and Construction, and test and verify services in conjunction with the install team.
  • Shift Work and 24/7 Coverage: Be available to work shifts and provide 24/7 coverage to meet customer demands.
Requirements

To be successful in this role, you will need to have excellent technical skills, strong communication and problem-solving abilities, and a willingness to work in a fast-paced environment.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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