Medical Equipment Maintenance Specialist
4 days ago
**Job Summary**
We are seeking a skilled Equipment Service Technician to join our team at STERIS. As a remote-based customer-facing employee, you will work primarily inside hospitals, troubleshooting and repairing medical equipment used in surgical procedures.
About the Role
This is a unique opportunity for individuals with mechanical aptitude and hands-on experience to develop their technical skills further. You will be responsible for performing fundamental troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems, and components.
Key Responsibilities
- Perform time-effective troubleshooting, repairs, and maintenance of medical equipment, prioritizing customer and business needs.
- Manage service calls, warranty calls, equipment installations, field upgrade programs, and other duties autonomously.
- Collaborate with cross-functional teams (Tech Support, Engineering, and Service Contract Management) to escalate issues appropriately.
- Utilize advanced technology platforms to complete compliance regulatory requirements and resolve and document troubleshooting issues.
- Provide customers with information, pricing, and repair options.
- Build relationships with sales teams to drive customer experience and revenue opportunities.
- Identify sales opportunities in assigned territories and provide support to various locations within those territories.
Requirements
To be successful in this role, you should possess:
- A High School Diploma or GED.
- 4+ years of work experience, with 2 of those years in a mechanical/technical role.
- An Associates degree or related certifications in a technical/mechanical area may be considered towards the technical experience requirement.
- A valid driver's license and the ability to meet required background and physical assessment elements.
Salary and Benefits
The estimated salary for this position is $70,000 - $90,000 per year, depending on experience. STERIS offers competitive pay, monthly incentives, medical, vision, dental, life insurance, 401(k) with a company match, tuition assistance, paid vacation time, and paid holidays.
Company Overview
STERIS is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where everyone feels valued, respected, and empowered to contribute to our mission of creating a healthier and safer world.
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