Director of Program Operations

7 days ago


Louisville, Kentucky, United States Refuge for Women Full time
About the Role

The Director of Program Operations is a critical leadership position at Refuge for Women, responsible for overseeing and directing staffing, administration, and execution of the program and house operations in accordance with the mission, values, and goals of the organization.

As a key member of the team, the successful candidate will supervise program staff and volunteers to conduct and coordinate day-to-day program and house activities with residents. This role requires modeling healthy and loving relational boundaries in a home environment as residents heal and learn successful life skills.

Key Responsibilities
  • Review applications and conduct interviews with potential residents
  • Direct the intake process and oversee orientation period of new residents
  • Direct programming and scheduling of day-to-day activities with the residents

This role also involves oversight and/or direct involvement in crisis situations with residents, ensuring the safety and well-being of all individuals involved.

We are seeking a highly skilled and compassionate professional with a strong background in counseling, social work, or a related field, plus 3 years of experience working with victims of crime, including trafficking and sexual assault. The ideal candidate will possess excellent written and verbal communication skills, project management abilities, and a willingness to engage in ongoing training in trauma-informed practices, mental health, and recovery issues.

Requirements
  • Masters Degree in counseling, social work, or related field
  • 3 years of experience working with victims of crime, including trafficking and sexual assault
  • Independent licensure in Kentucky as an LCSW, LPCC, LMFT, or Clinical Psychologist
  • Certification or experience working with women in recovery from addictions (e.g., CR, AA, 12-step program)
  • Demonstrated understanding and implementation of trauma-informed, recovery-oriented therapeutic practices

Salary: $60,000 - $80,000 per year, depending on experience.


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