Customer Service Director

3 days ago


Arlington, Washington, United States Ace Handyman Services Full time
About Us

Ace Handyman Services is a leading provider of home repair, maintenance, and improvement services. Our company was founded on the principles of exceptional customer service, quality craftsmanship, and community involvement. We take pride in being a trusted name in the industry, known for our reliability, efficiency, and attention to detail.

We are seeking an experienced Office Manager to join our team. In this role, you will be responsible for managing day-to-day tasks, coordinating schedules and material ordering for multiple craftsmen and projects, utilizing dispatching & schedule management software, returning customer calls, performing paperwork and filing duties, and assisting in solving operational logistics to ensure a smooth customer journey. The salary range is $20-$30 per hour DOE, and benefits include paid time off, performance bonuses, cell phone reimbursement, company credit card, flexible scheduling, advancement and growth opportunities, regular pay reviews, and more.

To be successful in this role, you will need a high school diploma or GED, 3-5 years of administrative assistant/scheduling experience, comfort with sales, adaptability to technology, strong customer service skills, excellent office management skills, solid typing skills, great multitasking and prioritization skills, exceptional communication skills, sales and/or marketing knowledge, and QuickBooks Online or other accounting knowledge.

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