Customer Experience Director
3 weeks ago
At Turning Point, we're passionate about delivering exceptional customer experiences and creating a positive work environment for our employees. We're seeking a Customer Experience Director to lead our team in driving sales growth, improving customer satisfaction, and maintaining a high level of employee engagement.
About the Role
This role will be responsible for developing and implementing strategies to drive sales growth, improve customer satisfaction, and maintain a positive work environment. You'll work closely with our district manager to analyze sales data, identify trends, and develop targeted marketing campaigns.
Responsibilities
- Develop and implement marketing campaigns to drive sales growth and improve customer satisfaction.
- Analyze sales data, identify trends, and make informed decisions to drive business growth.
- Lead and motivate staff, ensuring every guest has an exceptional experience.
Requirements
- Prior restaurant experience required, preferably in a leadership role.
- Excellent communication and interpersonal skills, with the ability to motivate and coach staff.
- Strong analytical skills, with the ability to interpret sales data and make informed decisions.
What We Offer
- Competitive salary range: $50,000 - $60,000 per year.
- A comprehensive benefits package, including health insurance, retirement plan, and employee discounts.
- Ongoing training and development opportunities, helping you grow and succeed in your career.
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