Customer Experience Director

3 weeks ago


Newtown, Pennsylvania, United States Turning Point Full time
Join Our Team

At Turning Point, we're passionate about delivering exceptional customer experiences and creating a positive work environment for our employees. We're seeking a Customer Experience Director to lead our team in driving sales growth, improving customer satisfaction, and maintaining a high level of employee engagement.


About the Role

This role will be responsible for developing and implementing strategies to drive sales growth, improve customer satisfaction, and maintain a positive work environment. You'll work closely with our district manager to analyze sales data, identify trends, and develop targeted marketing campaigns.


Responsibilities
  • Develop and implement marketing campaigns to drive sales growth and improve customer satisfaction.
  • Analyze sales data, identify trends, and make informed decisions to drive business growth.
  • Lead and motivate staff, ensuring every guest has an exceptional experience.

Requirements
  • Prior restaurant experience required, preferably in a leadership role.
  • Excellent communication and interpersonal skills, with the ability to motivate and coach staff.
  • Strong analytical skills, with the ability to interpret sales data and make informed decisions.

What We Offer
  • Competitive salary range: $50,000 - $60,000 per year.
  • A comprehensive benefits package, including health insurance, retirement plan, and employee discounts.
  • Ongoing training and development opportunities, helping you grow and succeed in your career.


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