Field Access Navigator

6 days ago


Rockville, Maryland, United States Aurinia Full time
Job Title: Field Access Navigator

Aurinia is seeking a highly skilled Field Access Navigator to join our team. As a Field Access Navigator, you will play a critical role in ensuring patients have access to our innovative therapies.

Job Summary:

The Field Access Navigator will work closely with healthcare providers, their office staff, and other stakeholders to resolve access issues related to prior authorizations, denials, and appeals. You will develop and implement strategic patient access and reimbursement plans to optimize access to our products.

Key Responsibilities:
  • Provide personalized access issue resolution to healthcare providers and their office staff.
  • Work with cross-functional teams to build strategic patient access and reimbursement plans.
  • Coordinate case escalation to Corporate Account Directors as needed.
  • Collaborate with Specialty Pharmacy and HUB staff to resolve denials and appeals.
  • Stay up-to-date on payer landscape and educate healthcare providers on national, regional, and local coverage policies and processes.
  • Be the conduit between field-facing teams and other Aurinia functions for all public and private payer policies and practices.
  • Proactively communicate and explain Aurinia-specific reimbursement programs, policies, procedures, and resources.
  • Anticipate, navigate, and address individual account and patient access issues.
  • Assist in providing field insights for Patient Services marketing support materials.
Requirements:
  • Bachelor's Degree required.
  • Eight or more years of related experience in bio-pharma, with a focus on market access, insurance reimbursement, or large Healthcare Practice reimbursement.
  • Minimum of two or more years of demonstrated excellence in reimbursement support and resolution directly with HCP office staff.
  • Demonstrated ability to apply reimbursement knowledge to address patient access barriers.
  • Previous experience with both private and public payers is strongly preferred.
What We Offer:

Aurinia offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to making a difference in the lives of patients with autoimmune diseases.



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