Service Advisor Team Member

1 day ago


Birmingham, Alabama, United States Hendrick Automotive Group Full time
Job Description

This is a challenging and rewarding opportunity to join the Hendrick Automotive Group as a Service Advisor. The successful candidate will be responsible for providing exceptional customer service, ensuring timely and efficient delivery of services, and maintaining high standards of quality and safety.

About the Role

The Service Advisor will work closely with customers, technicians, and other team members to identify and address their needs, provide personalized recommendations, and ensure that all services are completed to the highest standard.

Key Responsibilities:

  • Meet with customers to understand their vehicle needs and preferences
  • Provide clear and concise explanations of recommended services and costs
  • Work with technicians to prioritize and schedule repairs and maintenance
  • Ensure accurate and efficient completion of all services
  • Maintain a clean and organized workspace
  • Develop and maintain strong relationships with customers and colleagues
  • Comply with all company policies and procedures

Requirements:

  • Previous experience in a customer-facing role, preferably in the automotive industry
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Basic mathematical skills and ability to handle cash transactions
  • High school diploma or equivalent required; associate's degree preferred

Salary and Benefits:

The estimated salary for this position is $45,000 - $65,000 per year, depending on experience. Benefits include health insurance, 401(k) matching, paid time off, and opportunities for professional development.



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