Service Technician
4 weeks ago
Job Title: Service Technician
Job Summary:
We are seeking a skilled Service Technician to join our team at Secure-A-Home Inc. The successful candidate will be responsible for installing and servicing fire, security, card access, and video camera systems for residential and small commercial clients.
Key Responsibilities:
- Install and service fire, security, card access, and video camera systems
- Interpret blueprints and floor plans
- Program and test all systems components
- Certify systems using SAH, Inc. and industry forms
- Document installation and service progress
- Provide excellent on-site customer service
- Troubleshoot, diagnose, and repair systems
Requirements:
- Proficiency in Microsoft Office Suite
- Ability to efficiently use a smartphone for communication, documentation, GPS navigation, and scheduling
- Strong customer service skills
- Capability to read and interpret engineering drawings and operational manuals
- Basic understanding of circuitry and experience with a multimeter
- Strong multitasking and prioritization skills
- Detail-oriented approach to documentation and task completion
- Excellent organizational skills
Preferred Qualifications:
- At least 1 year of industry-related experience or equivalent education
- Cultural fit is highly valued, and comprehensive training for excellence will be provided
Physical Requirements:
- Physical fitness to climb ladders and stairs, access elevated areas, and inspect system components at various heights
- Ability to stand for extended periods and frequently bend, twist, reach, stoop, kneel, or crouch
- Manual dexterity to handle materials effectively
- Capability to lift to 50 pounds regularly; heavier lifting with mechanical assistance or teamwork
- Comfort with moving safely within confined spaces, crawl spaces, attics, and other installation areas
- Visual acuity of at least 20/40 in one eye (uncorrected) or 20/70 with corrective lenses; ability to distinguish colors
What We Offer:
- Competitive starting wages
- Paid Time Off in the first year (prorated based on start date)
- Holiday pay from day one
- Group Medical Insurance (two plan options)
- Dental Insurance (two plan options)
- Vision Insurance
- Retirement plan with company match
- Wellness Program
- Paid Community Service Opportunities
- Company-paid Life, Short-Term Disability, and Long-Term Disability Insurance
About Us:
Secure-A-Home Inc. is a leading systems integration company known for our top-notch fire safety and security solutions for both commercial and residential clients. Our commitment to excellence drives us to continually enhance our expertise in the industry.
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