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Sales Associate I

2 months ago

Pottstown, Pennsylvania, United States Tapestry Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Tapestry. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide personalized service to customers, ensuring a positive and engaging shopping experience
  • Drive sales through effective selling techniques, product knowledge, and clienteling strategies
  • Maintain a high level of product knowledge, staying up-to-date on current collections and trends
  • Work collaboratively with the management team to achieve sales goals and objectives
  • Ensure a clean and organized store environment, adhering to Tapestry's visual merchandising standards
  • Process transactions accurately and efficiently, handling customer complaints and issues in a professional manner
  • Participate in visual merchandising and inventory management tasks, as needed
Requirements
  • 1-3 years of previous selling experience in a luxury retail service environment
  • Current knowledge of fashion trends and competition in the marketplace
  • High school diploma or equivalent; college degree preferred
  • Knowledge of cash registers systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
  • Ability to communicate effectively with customers and team members
  • Physical ability to maneuver the sales floor and stock room, lift up to 50 pounds, and stand for long periods
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A discount on Tapestry products