Retail Operations Manager
3 weeks ago
About Us
\Fleet Farm is committed to creating a positive and inclusive work environment where everyone can thrive.
\Estimated Salary: $55,000 - $75,000 per year, based on experience.
\Job Summary: As a Customer Service Lead at Fleet Farm, you will play a critical role in ensuring that our customers receive exceptional service. Your primary responsibility will be to lead the front-end team in providing outstanding customer experiences.
\Duties:
- Set Best-in-Class expectations for customer service.
- Conduct regular coaching and training sessions to improve customer service skills.
- Ensure that all customer service areas are clean and well-maintained.
- Manage cash handling and other customer service-related tasks.
Requirements:
- High School Diploma or GED required.
- 2 years of retail management or supervisory experience preferred.
- Strong leadership, communication, and problem-solving skills.
We are an Equal Employment Opportunity Employer
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