Front Office Representative
2 weeks ago
BlueWater Casino & Resort is seeking a skilled Front Office Representative to join our team. In this role, you will provide exceptional guest experiences, maximize room occupancy, and resolve guest problems. You will be the face of our resort, representing our brand and values, and will work closely with other departments to ensure seamless operations.
Responsibilities
Key responsibilities include greeting guests warmly, functioning as the first point of contact for customer service, and being knowledgeable about all promotions and general area information. You will also assist with guest registration and check-out, handle cash and credit transactions, and complete reports as needed. Additionally, you will provide proper security, safety, and emergency procedures, and confer with other departments to ensure coordination of activities and efforts.
Requirements
To be successful in this role, you must have excellent communication and problem-solving skills, be able to work independently within specified time constraints, and have a professional appearance and manner. You should also be able to lift up to 25 pounds, stand for extended periods, and sit for extended periods. A high school diploma or equivalent is preferred, and computer literacy is required.
Benefits
The successful candidate will receive a competitive salary of $15.00 per hour, plus benefits including medical, dental, and vision insurance, as well as opportunities for professional growth and development.
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