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Healthcare Professional

2 months ago


Lake Bluff, United States Thunderbolt Full time
Job Summary:

As a Nurse/Healthcare Professional at Thunderbolt, you will play a vital role in managing and organizing assistance for our clients within accident and care insurance. You will work closely with our partner companies to ensure seamless coordination and provide exceptional support to our clients.

Key Responsibilities:

✓ Coordinate assistance for clients within accident and care insurance, adhering to insurance conditions and collaborating with partner companies.
✓ Respond to client inquiries about insured benefits, working together to find suitable solutions via telephone and/or email.
✓ Provide expert advice on medical and travel-related topics, including diagnoses, therapies, and vaccination advice, via telephone and/or email.
✓ Offer information about medical service providers, such as doctors, specialized clinics, and rehabilitation centers.

Requirements:

✓ Completion of training in the medical field, such as nursing or medical assisting.
✓ Excellent communication and interpersonal skills, with a focus on building positive relationships with clients and colleagues.
✓ Ability to work effectively in a team, remain flexible, and maintain a calm demeanor in challenging situations.
✓ Reliable, conscientious, and independent work ethic, with a desire to continuously develop skills and knowledge.
✓ Proficiency in English and/or another foreign language is a plus.