Medical Care Specialist

3 days ago


Waterford, Michigan, United States Yale New Haven Health Full time

About Yale New Haven Health

Yale New Haven Health is a leading healthcare provider in the region. Our organization is committed to delivering exceptional patient care and advancing medical research.

About the Job

We are seeking a skilled Medical Care Specialist to join our team. The successful candidate will provide clinical and operational support services to facilitate patient care and ensure efficient patient flow.

Key Responsibilities

  • Greet patients and escort them to their examination or treatment room.
  • Measure vital signs and record findings, updating medical history and patient medication records as necessary.
  • Prepare patient, equipment, and room for procedures; assist with procedures and report any problems in patient status to physicians, nurses, or managers.
  • Collect and properly label specimens (blood, urine, wound, etc.) and deliver them to the laboratory.
  • Document all medical instructions, treatments, prescriptions, telephone calls, etc., in electronic medical records with date and signature.
  • Serve as a resource to unit staff regarding protocol requirements and sequencing for lab tests and X-ray procedures, delivering and returning diagnostic films (X-rays, scans).
  • Enter all incoming and outgoing lab work/results, record all in-house laboratory results, keep current lab reports filed in electronic medical records.
  • Escort patients to and from exam and/or treatment areas, restrooms, and assist patients with urinals, bedpans, or incontinent pads.
  • Maintain equipment, clean and disinfect equipment and exam rooms according to policy and procedure, notify engineering department of equipment defects or damage.
  • Maintain inventory in exam rooms, laboratory, and other clinical areas, order, enter appropriate charges, and store all supplies for the cancer center, including office, medical, and radiation oncology supplies.
  • Respond to patient telephone calls, providing information and instructions as necessary and/or as ordered by physicians, assist office staff with scheduling and confirming appointments, and perform other clerical duties.
  • Contribute to meeting the fluctuating staffing needs of the cancer center by being flexible in own assignments and work schedules when required.
  • Respond to life-saving situations based on nursing standards and clinical policies and procedures.
  • Meet performance expectations for customer service, teamwork, resource utilization, and staff and self-development as outlined in performance review.
  • Perform other duties as assigned or directed to ensure smooth operation of the department/unit.

Requirements

  • A high school diploma or general education degree (GED) is required. Enrollment in or completion of an accredited medical assistant training program is preferred. Knowledge of general medical terminology is required.
  • 1-2 years of related experience as a medical assistant in a clinic setting is preferred; phlebotomy skills are required; computer experience is required.
  • Current medical assistant certification (American Association of Medical Assistants or National Healthcare Association preferred) or completion within 1 year is required. BLS is required.
  • Good computer skills, highly organized and self-motivated, excellent interpersonal and communication skills, able to take direction from several individuals, evaluate and prioritize duties, work responsibly and independently.

About the Salary

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.



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