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Healthcare Operations Associate

1 week ago

Plano, Texas, United States US Radiology Specialists Full time

We are committed to making radiology better to improve lives. At US Radiology Specialists, we strive to deliver exceptional diagnostic imaging services in a comfortable and service-oriented outpatient environment.

We are seeking an experienced Patient Service Representative to join our team at our Plano, TX location. This role requires a strong understanding of healthcare operations and a passion for delivering exceptional customer service.

  • Responsibilities:
  • Scheduling patients for diagnostic exams and procedures
  • Verifying insurance coverage and authorizations
  • Collecting and processing patient records
  • Providing accurate and complete information to the billing office
  • Answering multiple phone lines and responding to patient inquiries

Requirements:

  • 1-4 years of experience in a medical office setting or hospital
  • Experience in authorizations and insurance verification required
  • Ability to handle heavy patient volume and multitask
  • Strong customer service and computer skills

Benefits:

  • Premium base pay and monthly bonus opportunities
  • An excellent benefits program including medical, dental, vision, life, and pharmacy plans
  • 401(k) with employer contribution
  • Paid short-term disability and vacation time
  • PTO accrual beginning day one