Director of Food Service Innovation

1 day ago

Long Beach, California, United States United Pacific Full time
Job Summary

We are seeking a highly skilled and experienced Director of Food Service Innovation to join our team at United Pacific. As a key member of our Food Service Operations team, you will be responsible for developing and implementing innovative food and beverage offerings that drive business growth and customer satisfaction.

The ideal candidate will have a strong background in food service, product development, and leadership, with a proven track record of developing and implementing successful food service programs at retail. They will possess excellent communication and negotiation skills, with the ability to work collaboratively with internal and external groups, including office personnel, vendors, and customers.

Key Responsibilities
  • Develop and execute a comprehensive food service innovation strategy aligned with the company's goals and objectives.
  • Lead the creation and launch of new food products, ensuring they meet quality, cost, and customer satisfaction standards.
  • Work closely with key vendors, conduct market research to identify emerging trends, market opportunities, and consumer preferences to guide Food and Beverage menu development.
  • Negotiate contracts with key vendors/suppliers to maximize promotional funding, favorable costs, and relevant vendor program support.
  • Establish and maintain relationships with key suppliers and partners to source high-quality ingredients and innovative products.
  • Collaborate with cross-functional teams, including marketing, operations, and supply chain to ensure seamless execution of new initiatives.
  • Develop pricing and promotional strategies to drive sales incrementality in the category while maximizing competitive advantage and margin growth.
  • Manage the budget for food service innovation projects, ensuring cost-effectiveness and ROI.
  • Monitor and report on category KPIs to measure and manage sales, unit, and margin performance as well as inventory levels to ensure we meet budget and performance expectations.
  • Visit Rocket retail locations and perform store walks with supplier vendors and operations teams to drive success at retail.
  • Work with Brand Marketing department on the development and execution of advertising/promotional signage.
  • Oversee the performance of various QSR programs within our convenience stores.
Requirements
  • Bachelor's degree in Food Science, Business Administration, or a related field.
  • Minimum 10 years of experience in food service, product development, or a related field, with at least 5 years in a leadership role.
  • Proven track record of developing and implementing successful food service programs at retail.
  • Strong understanding of food industry trends, consumer behavior, product assortment, placement, pricing, and concept development in food service.
  • Demonstrated abilities to think strategically about complex issues, leading to thoughtful recommendations and creative action plans.
  • Self-starter with proven ability to manage and prioritize multiple projects simultaneously, and consistently strives to exceed expectations.
  • Strong negotiation skills, specifically with suppliers and vendors.
  • Creative, results-oriented, and able to thrive in a fast-paced, dynamic environment.
  • Exceptional verbal, written communication and presentation skills required.
  • High level of problem-solving skills; must be highly analytical and be able to create/interpret analysis to support recommendations.

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