UX Researcher

1 month ago

Oak Ridge, Tennessee, United States XCEL Engineering Inc Full time
XCEL Engineering Inc. is seeking a skilled UX Researcher to join our team. As a UX Researcher, you will be responsible for conducting user research studies to uncover insights about user needs, preferences, and behaviors. Your findings will be invaluable in driving decisions to enhance the user experience and satisfaction across our suite of applications and services.

Key Responsibilities:

* Plan and execute all stages of user research studies
* Conduct usability testing, interviews, surveys, and other research methods to collect data from users
* Analyze research findings and synthesize them into actionable insights for the design and product teams
* Collaborate closely with UX designers, developers, and other stakeholders to translate research findings into design recommendations and improvements
* Advocate for the user throughout the product development process, ensuring that user needs are prioritized and addressed

Requirements:

* US Citizen with eligibility to obtain a security clearance
* Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, or a related field and three (3) or more years of relevant experience OR Master's degree in a related field and one (1) or more years of relevant experience
* Demonstrated expertise in conducting user research to inform UX decisions within the realm of software or application development
* Proficiency in qualitative and quantitative research methods, including usability testing, interviews, surveys, and data analysis
* Strong analytical and critical thinking skills, with the ability to translate research findings into actionable insights
* Excellent communication and collaboration skills, with the ability to effectively communicate research findings and recommendations to cross-functional teams

XCEL Engineering Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristics protected by applicable federal, state or local law.

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