Shift Manager

3 weeks ago


Memphis, Tennessee, United States Swift Transportation Full time
About the Role:

In this critical role, you will lead a team of professionals responsible for overseeing day-to-day transportation operations. Your expertise will drive results, improve efficiency, and ensure our customers receive exceptional service.

Responsibilities:
  • Supervise team members to ensure timely completion of tasks and meet operational objectives.
  • Collaborate with leadership to develop and implement departmental goals and strategies.
  • Monitor and analyze performance metrics to identify areas for improvement.
  • Maintain open lines of communication with team members, leadership, and external stakeholders.
Requirements:
  • 2+ years related experience in call center and/or transportation operations required.
  • Previous project management experience preferred.
  • Must be proficient in all products within the Microsoft Office Suite.
  • Must possess excellent problem-solving skills and ability to work under pressure.
What We Offer:

A competitive salary range of $55,000 - $65,000 per annum, potential bonus pay based on company performance, opportunities to volunteer, and a comprehensive benefits package including medical, dental, vision, disability, supplemental, and life insurance.


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