Healthcare Liaison Representative

1 week ago


Waterville, Maine, United States Regional Home Care Full time
About the Opportunity

Regional Home Care is a leading independent sleep therapy service and supplier of respiratory services and durable medical equipment in the Northeast. We offer a dynamic and supportive work environment that values employee growth and development.

Job Summary

The Patient Referrals Representative will serve as the primary point of contact for referring doctors' offices and hospitals, initiating the process for patients to receive CPAPs, BiPAPs, and other durable medical equipment. This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities
  • Develop and maintain relationships with referring doctor's offices and hospitals.
  • Communicate effectively with patients and their caregivers.
  • Stay up-to-date on company products and services.
  • Ensure accurate and timely updates to patient account information.
  • Perform additional tasks as assigned by management.
Requirements
  • Excellent verbal and written communication skills.
  • A strong passion for delivering exceptional customer experiences.
  • Self-motivated with the ability to prioritize tasks efficiently.
  • Proficient in computer software and data management platforms.
  • Capable of multitasking and working in a fast-paced environment.
  • Possess a high school diploma or equivalent.
Benefits
  • A competitive salary range of $50,000 - $60,000 per annum.
  • A comprehensive benefits package including medical, dental, and vision insurance.
  • A generous paid time off policy.
  • A consistent Monday through Friday work schedule with no nights or weekends.
  • Comprehensive paid training to ensure success in the role.


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