Home Health Occupational Therapist

4 days ago

Centralia, Illinois, United States LHC Group Full time
Job Title: Regional Home Health Quality and Patient Experience Coordinator

We are seeking a highly skilled and experienced Regional Home Health Quality and Patient Experience Coordinator to join our team at LHC Group. As a key member of our quality and patient experience team, you will play a vital role in ensuring the highest level of care and quality outcomes for our patients.

Job Summary:

The Regional Home Health Quality and Patient Experience Coordinator will be responsible for facilitating overall agency quality improvement and outcome performance. This includes performing on-site survey readiness assessments, partnering with agency leadership to develop and implement effective actions to mitigate quality-related findings, and supporting agencies during state and Joint Commission surveys.

Responsibilities:
  • Perform on-site survey readiness assessments annually using designated protocols and tools.
  • Partner with agency leadership to develop and implement effective actions to mitigate quality-related findings.
  • Support agencies during state and Joint Commission surveys.
  • Maintain current knowledge of regulations affecting the agency and act as a resource to agency leadership.
  • Perform site visits to identify and address mitigating factors inhibiting improvement in quality performance.
  • Assist agency leadership in prioritizing performance improvement activities and developing improvement plans.
  • Provide face-to-face exit conferences with agency leaders to communicate findings and discuss plans of improvement.
  • Monitor internal quality chart review results and provide feedback on effective action plan development.
  • Analyze data and quality reports to identify improvement opportunities and work with agency leadership to develop plans to improve overall quality performance.
Requirements:
  • 3 years of healthcare experience, preferably in home care and/or healthcare quality.
  • Bachelor's degree in a healthcare-related field, preferred.
  • Associate degree acceptable for RN candidates only.
  • Certification in Healthcare Quality is preferred, after first year of service.
  • Current driver's license and vehicle insurance, and access to a dependable vehicle.
  • Understanding of CMS Conditions of Participation, Joint Commission Standards, and state licensing standards.
  • Effective written and verbal communication skills.
  • Good interpersonal skills.
  • Fiscal responsibility and accountability.
  • Proficient computer skills with knowledge of Microsoft Word and Excel.
  • Goal-oriented and ability to affect change.
About LHC Group:

LHC Group is committed to a culture of diversity, equity, and inclusion and is an equal opportunity employer. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare.

We are united by a single shared purpose: It's all about helping people.

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