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Global Transaction Experience Design Lead

2 weeks ago


San Jose, California, United States TikTok Full time

About Us

TikTok is the leading platform for short-form mobile video, inspiring creativity and bringing joy to our users worldwide.

We are a global company with headquarters in Los Angeles and Singapore, and offices across multiple locations. Our mission is to create an environment that reflects the diverse communities we reach.

Our Team

The TikTok UED Monetization Product team is at the forefront of enabling clients to connect with audiences and maximize brand potential seamlessly. As a Lead Product Designer for global transactions, you will play a critical role in shaping the user experience and design of payment and transaction experiences on our monetization platforms.

You will be responsible for leading the end-to-end design process, collaborating cross-functionally with design, product, marketing, and engineering teams to create impactful designs that solve complex problems.

Your Key Responsibilities

  • Owning the full design lifecycle for your product, from understanding core user challenges to delivering polished, pixel-perfect UI across both mobile and desktop platforms.
  • Collaborating with product, engineering, and other teams to define a strategic vision and roadmap for the product, contributing to high-level decision-making.
  • Developing and testing rough prototypes early in the process to validate solutions, iterating quickly based on feedback.
  • Creating detailed, high-fidelity UI and UX specifications to effectively communicate design requirements to engineers and stakeholders.
  • Mentoring and supporting junior and mid-level designers, sharing your expertise and guiding them in best practices.
  • Contributing to and evolving our design systems, ensuring consistency across the platform.
  • Helping shape design thinking across the broader organization, including research, marketing, product education, and customer success teams.
  • Championing a user-centered design approach, balancing user empathy with business needs.

Qualifications

Minimum Qualifications

  • A minimum of 5 years of experience in lead product design settings, with background in enterprise or B2B platforms.
  • Expertise in designing for global payment, transaction, or monetization use cases on both mobile and desktop.
  • Strong strategic thinking, with the ability to develop and communicate cohesive design visions.
  • Excellent communication and presentation skills to articulate design decisions to stakeholders.
  • Ability to handle ambiguity and independently drive the design process from research to delivery.
  • Experience in designing complex workflows with multiple scenarios and edge cases.
  • Passion for enterprise product design and solving complex problems in dynamic environments.
  • Proven experience mentoring or leading design teams while remaining hands-on.
  • Self-motivated, adaptable, and able to excel in high-growth settings.
  • Professional proficiency in Mandarin.

Preferred Qualifications

  • Experience designing payment and transaction products for both consumer-facing and enterprise applications on mobile and desktop.
  • Proven ability to work effectively with stakeholders across time zones and design for global users.
  • Expertise in creating seamless user experiences across multiple products, ensuring design consistency.