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Retail Operations Assistant Manager

2 months ago

Oklahoma City, Oklahoma, United States Chico's FAS Full time

Join our dynamic team focused on delivering a fashionable and engaging atmosphere that empowers women to express their individual style.

POSITION SUMMARY:

The Assistant Store Manager will support the Store Manager in fostering a customer-centric sales environment. Key responsibilities include overseeing sales activities, ensuring asset security, and managing human resources functions to enhance customer satisfaction and drive profitability.

We are committed to our mission and believe that our teams cultivate an outstanding environment for personal and professional development.

KEY RESPONSIBILITIES:
Performance Management
  • Review sales data and key performance indicators to identify business requirements and implement sales initiatives
  • Set clear performance goals and hold the team accountable for achieving them
  • Manage payroll and inventory budgets
  • Supervise operational tasks such as staff scheduling, inventory control, and cash management
  • Ensure adherence to regulations and policies, and provide training for team members
  • Oversee inventory management processes and maintain store aesthetics
  • Foster a high-performance sales culture and educate the team on product offerings
Team Development
  • Encourage and motivate team members, fostering collaborative problem-solving
  • Communicate effectively with the team and drive positive organizational change
  • Pursue personal growth opportunities and solicit constructive feedback
Customer Engagement
  • Exemplify and advocate for outstanding customer service practices
  • Employ sales techniques to fulfill customer needs and ensure satisfaction
  • Address customer inquiries promptly and maintain open lines of communication
Talent Management
  • Assist in the recruitment, training, and development of team members
  • Implement training initiatives and evaluate team performance
  • Address human resources matters and enhance team engagement
Additional responsibilities may be assigned. This role may be available across various brands with differing duties.

REQUIREMENTS:
  • High School diploma or equivalent
  • Preferred 2+ years of experience in retail management
  • Strong communication skills and a proven customer service background
  • Excellent organizational and leadership abilities
  • Familiarity with retail operations and technology
  • Willingness to work a flexible schedule
PHYSICAL DEMANDS:
  • Regular walking and standing
  • Occasional lifting of up to 50 lbs.
  • Frequent climbing
We are continuously looking for exceptional talent to join our team. When positions become available, we will evaluate applications to assess qualifications. Accommodations are available for applicants with disabilities. Chico's FAS, Inc. is an equal opportunity employer.