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Oracle BI Publisher/Application Support Specialist

2 months ago

Houston, Texas, United States wm Full time
Job Summary

This intermediate-level position is responsible for the configuration and support of software application systems within the Finance Organization. As part of the Finance Technology team, this role provides advanced technical, analytical, and consultative support delivering Finance processes across multiple technologies.

Key Responsibilities
  • Reviews open cases/issues and troubleshoots or assigns to other tech team members for resolution.
  • Coordinates with vendor regarding required support by opening tickets, escalating and following up as required.
  • Develops advanced knowledge of assigned application(s) utilizing vendor websites, user groups and training to effectively utilize system capabilities.
  • Consults on requested configuration changes, partnering with the team to determine best options for design decisions based on documented requirements, current configuration, and downstream impacts.
  • Supports Financial systems including custom integrations and develop or update existing BI/OTBI Reports in Oracle Cloud ERP.
  • Ensures data integrity and governance by supporting data imports and extracts and validating accuracy through reporting and queries.
  • Provides day-to-day support and maintenance for system(s), preparation for releases, upgrades and/or patches.
Requirements
  • Bachelor's Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.
  • Two (2) years of previous experience (in addition to education requirement).
  • Preferred Experience: Two years of experience with Oracle Cloud ERP.
Work Environment

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day. Required to exert physical effort in handling objects less than 30 pounds rarely. Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely. Normal setting for this job is an office setting/Hybrid.