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Leasing Consultant
2 months ago
As a Leasing Consultant at Sunridge Management, you will be responsible for greeting prospects, presenting the features and benefits of our properties, and securing lease agreements from qualified individuals. You will be the property's sales representative, striving to make current residents feel welcome and comfortable in their community.
Key Responsibilities- Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to apartments.
- Maintain a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and residents meet.
- Inspect models and make ready vacancies daily to ensure cleanliness.
- Answer incoming phone calls and handle each call whether it is a prospect call, irate resident, service request, etc.
- Greet prospective residents, qualify and determine their needs and preferences, professionally present the community and specific apartment(s) while pointing out features and benefits.
- Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing the property and for improving resident satisfaction.
- Perform outreach marketing duties.
- Correctly complete all lease applications, process application verification and notify prospective residents of results.
- Complete all lease paperwork including related addenda per Sunridge policy.
- Accept rent and deposit – not to include cash or incomplete money orders. Provide receipt upon request using only approved Sunridge receipts from receipt book.
- Enter phone and/or walk-in traffic from Welcome Cards into the computer daily
- Physically inspect property when on grounds, pick up litter and report any service needs to Manager, to include cluttered patios, inoperable vehicles, broken windows, water leaks, etc.
- Inventory office supplies on a weekly basis. Report needs to manager.
- Organize and file appropriate reports, leases and paperwork daily.
- Attend company meetings when requested.
- Document all resident communication (verbal and written) in lease file conversation log.
- Assist Manager and Assistant Manager in preparation of daily and weekly reports, market surveys, etc.
- Accompany outside vendors on service request calls for occupied apartments when necessary.
- Maintain good leasing and closing skills.
- Be and stay organized.
- Possess basic computer skills.
Employee will be required to work a flexible work week which often includes weekends and holidays. Employees work 20-40 hours per week depending on full or part-time status. Overtime must be approved by your supervisor prior to working over 40 hours if full time or 25 hours if part-time.
