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Retail Sales Associate

2 months ago

Onalaska Wisconsin, United States Festival Foods Full time

Job Summary:

Festival Foods is seeking a skilled Cashier and Customer Service Specialist to provide exceptional customer service and ensure a positive shopping experience for our guests. As a key member of our retail team, you will be responsible for engaging with customers, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Customer Service: Engage with guests in a friendly and professional manner, providing assistance and answering questions to ensure a positive shopping experience.
  • Transaction Processing: Accurately process sales transactions, handle monetary transactions, and maintain a clean and organized checkout area.
  • Store Maintenance: Maintain a clean and organized store environment, including the checkout area, aisles, and stockroom.
  • Communication: Effectively communicate with guests, team members, and management to ensure seamless customer service and resolve any issues that may arise.
  • Quality Standards: Meet or exceed quality and quantity standards, including maintaining a high level of customer satisfaction and ensuring a positive shopping experience.

Requirements:

  • Customer Service Skills: Ability to engage with guests and provide outstanding customer service.
  • Retail Experience: Ability to process information and merchandise transactions, handle cash and media at registers, and maintain a clean and organized store environment.
  • Communication: Strong ability to communicate effectively with both customers and team members.
  • Accuracy: Ability to read, count, and write accurately to ensure precise transactions.
  • Equipment Operation: Ability to operate all equipment necessary to perform the job.

Work Environment:

The Cashier and Customer Service Specialist position is a full-time opportunity with a flexible schedule, including mornings, afternoons, evenings, weekends, and holidays. Festival Foods offers a competitive hourly rate, weekly pay, and premium pay for Sundays and select holidays. Additionally, our associates enjoy a range of benefits, including associate discounts, vision and dental insurance, and a 401(k) plan.