Personal Injury Case Coordinator
3 days ago
About the Role
\Cohen & Cohen Personal Injury Lawyers, P.C. is a leading personal injury law firm seeking an experienced Personal Injury Case Coordinator to join our team.
\Key Responsibilities:
\- \
- Serve as the primary point of contact for prospective clients, providing exceptional customer service and support.\
- Screen incoming cases and identify potential legal issues that require escalation to our attorneys or legal professionals.\
- Collaborate with our marketing team to develop outbound sales tactics and partnerships with other law firms to drive new case growth.\
- Manage client relationships, including follow-up communications and updates on case progress.\
- Assist in the administration of the intake department, including data entry, paperwork organization, and case management software maintenance.\
- Book consultations with our lawyers and ensure meeting schedules are accurate and up-to-date.\\/ul>\
Requirements:
\- \
- High school diploma or equivalent required; Bachelor's degree preferred.\
- Previous experience in a call center or customer-facing role highly valued.\
- CRM and case management software proficiency desired.\
- Strong communication and interpersonal skills essential for success in this role.\\/ul>\
What We Offer
\A competitive salary of $25-$35 hourly, plus benefits and opportunities for professional growth and development.
\We are an equal-opportunity employer and welcome applicants from all backgrounds.
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