Personal Injury Case Coordinator

3 days ago


New York, New York, United States Cohen & Cohen Personal Injury Lawyers, P.C. Full time

About the Role

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Cohen & Cohen Personal Injury Lawyers, P.C. is a leading personal injury law firm seeking an experienced Personal Injury Case Coordinator to join our team.

\

Key Responsibilities:

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  • \
  • Serve as the primary point of contact for prospective clients, providing exceptional customer service and support.\
  • Screen incoming cases and identify potential legal issues that require escalation to our attorneys or legal professionals.\
  • Collaborate with our marketing team to develop outbound sales tactics and partnerships with other law firms to drive new case growth.\
  • Manage client relationships, including follow-up communications and updates on case progress.\
  • Assist in the administration of the intake department, including data entry, paperwork organization, and case management software maintenance.\
  • Book consultations with our lawyers and ensure meeting schedules are accurate and up-to-date.\\/ul>\

Requirements:

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  • \
  • High school diploma or equivalent required; Bachelor's degree preferred.\
  • Previous experience in a call center or customer-facing role highly valued.\
  • CRM and case management software proficiency desired.\
  • Strong communication and interpersonal skills essential for success in this role.\\/ul>\

What We Offer

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A competitive salary of $25-$35 hourly, plus benefits and opportunities for professional growth and development.

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We are an equal-opportunity employer and welcome applicants from all backgrounds.



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