Guest Services Team Member

7 days ago


Brooklyn, Michigan, United States NASCAR Full time
Job Summary

NASCAR is seeking highly motivated and professional Guest Services Event Staff to join our team at Michigan International Speedway. As a Guest Services Event Staff, you will be responsible for providing exceptional customer service to our guests, ensuring a positive experience for all who visit our facility.

Key Responsibilities
  • Frontline Guest Interaction: Provide top-notch customer service to guests, responding to their needs and concerns in a professional and courteous manner.
  • Transportation and Shuttle Operations: Safely transport guests with disabilities and operate shuttles around the facility, ensuring timely and efficient transportation.
  • Guest Information and Support: Assist guests in the fan information tents, providing information and support as needed.
  • Professionalism and Representation: Maintain a high level of professionalism and represent NASCAR in a positive light at all times.
Requirements
  • Must be 18 years of age or older.
  • Ability to remain professional and courteous with guests at all times.
  • Ability to work outdoors in changing weather conditions.
  • Ability to work 12-hour shifts standing for long periods of time.
  • Excellent verbal communication skills.
  • Golf cart drivers must possess a valid driver's license and pass a motor vehicle license inspection report.
What We Offer

NASCAR is a company unlike any other, offering a close-knit, high-energy work environment where employees thrive and grow. We offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for professional development.

We are committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO) and seeks to attract and retain the best qualified people available.



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