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Retail Operations Manager

1 week ago

Renton, Washington, United States UWAJIMAYA INC Full time

**Job Summary:**

The Assistant Grocery Manager at Uwajimaya plays a crucial role in supporting the Grocery Manager to achieve operational excellence and meet financial goals.

**Key Responsibilities:**

  • Provide exceptional customer service and maintain a friendly and approachable demeanor.
  • Support the supervisors with ongoing staff training, fostering a culture of continuous learning.
  • Cultivate positive employee relations and engagement.
  • Promptly address and resolve staff concerns to maintain a harmonious work environment and resolve customer concerns in real-time.
  • Drive fiscal health with a focus on sales and gross profitability.
  • Assist with managing department financials and associated administrative functions.
  • Uphold everyday RFB standards in the Grocery department.
  • Assist with overseeing and enforce adherence to food and workplace safety standards.

**Requirements:**

  • Must be at least 21 years of age with a Minimum of a High school diploma or its equivalent plus 4-5 years of experience in area of specialization.
  • Minimum one year supervisory/management experience required.
  • Prior retail experience and knowledge of Asian products preferred.
  • Excellent customer service.
  • Good verbal and written communication skills.
  • Knowledge of basic math skills. Flexible schedule.
  • Working knowledge of the internet and proficient in Word, Excel and Outlook.
  • Must be able to lift at least 50 lbs.