Hotel Hospitality Specialist

4 days ago


Panama City Beach, Florida, United States Expotel Hospitality Full time
Role Overview:

This critical role is essential in ensuring a seamless guest experience at Expotel Hospitality. As a Front Desk Agent, you will be responsible for managing front desk operations, handling guest inquiries, and resolving any issues that may arise during their stay. By delivering exceptional service and maintaining a high level of professionalism, you will contribute to the overall success of our hotel and create a loyal customer base.

Key Responsibilities:
  • Greeting and welcoming guests upon arrival, providing a friendly and professional first impression.
  • Managing check-in and check-out processes, ensuring accuracy in billing and reservations.
  • Handling guest inquiries and requests promptly, providing information about hotel services and local attractions.
Requirements:
  • A high school diploma or equivalent.
  • Previous experience in a customer service role, preferably in the hospitality industry.
  • Strong communication and interpersonal skills.
Benefits of Working at Expotel Hospitality:
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.


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