Food Quality Manager

6 days ago


Lancaster, Ohio, United States Chipotle Full time

Overview: As a Service Leader at Chipotle, you will play a key role in ensuring the highest standards of food quality and customer satisfaction.

About Us: At Chipotle, we're passionate about serving high-quality, flavorful food made with integrity. Our restaurants are designed to be welcoming spaces where customers can enjoy delicious meals in a lively atmosphere.

Job Description: In this role, you'll work closely with our kitchen staff to ensure that every dish meets our high standards for taste, presentation, and freshness. You'll also be responsible for resolving any food quality issues that may arise, working to prevent them whenever possible.

Key Responsibilities:

  • Monitor food preparation and presentation to ensure consistency and quality
  • Investigate and resolve food quality complaints in a timely and professional manner
  • Collaborate with kitchen staff to develop and implement procedures for maintaining food safety and quality
  • Provide exceptional customer service, responding promptly to customer concerns or issues

Working Conditions: This is a fast-paced environment, with multiple tasks and responsibilities competing for your attention at all times. You'll need to be able to multitask, prioritize effectively, and maintain a calm demeanor under pressure.

What We Offer:

  • A competitive salary of $45,000 - $60,000 per year, depending on experience
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement plan with company match
  • Opportunities for career advancement and professional growth

Salary Estimate: Based on industry standards and local market conditions, we estimate that this role should earn an annual salary between $45,000 and $60,000.



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